This digital helper is part of the AutoMate platform for contactless insurance claim processing by award winning insurtech company Claim Technology
Digital Receptionist
Take the pressure off your call centre team by enabling customers to head straight into digital self-serve.
Give it a try?
We all appreciate being able to speak to someone, just as much as we hate to be kept waiting. Forget all those queues, call-backs, or those games of telephone ping-pong, and have customers self-serve instead.
Don't keep your customers waiting
Are your customers being kept on hold waiting for an agent to become free? Do you need to support customers outside of core office hours? Reduce your overflow costs to virtual receptionist services by directing your customers into self-serve, and say goodbye to checking voice mail or returning inbound calls.
On the shoulders
of giants
This solution is powered by Claim Technology’s award winning customer engagement product, Contact (built on top of Twilio) and Capture, our conversational user interface.
